We are committed to ensuring your artwork reaches you safely and in a timely manner. Below is an overview of our delivery process, including shipping options, timeframes, and packaging details.
Processing Time
- All orders are processed within 3-5 business days after payment is confirmed.
- For custom or commissioned artworks, processing times may vary. You will be informed of the estimated completion and shipping time during the order process.
Shipping Options
We offer various shipping options to accommodate your needs:
- Standard Shipping: Delivery within 5-10 business days for domestic orders. International shipping times vary based on location.
- Express Shipping: For quicker delivery, we offer express shipping options. Delivery time ranges from 2-5 business days, depending on your location.
Shipping costs are calculated based on the size, weight, and destination of your order, and will be displayed during the checkout process.
International Shipping
We are happy to ship artwork worldwide! Please note:
- International shipping times may vary between 7-21 business days depending on the destination.
- Customs duties and import taxes may apply for international orders. These fees are the responsibility of the buyer and will vary based on the country’s regulations.
Packaging
Your artwork will be carefully packaged to ensure it arrives safely:
- Original artwork will be wrapped in protective materials and placed in secure, reinforced packaging.
- Art prints will be shipped in sturdy, flat mailers or rolled in protective tubes, depending on the size of the print.
- We take great care in packaging to prevent any damage during transit.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status of your package.
Damaged Shipments
In the rare event that your artwork arrives damaged, please contact us immediately at hrymaart@gmail.com with:
- Photos of the damaged artwork and packaging.
- A description of the damage. We will work with you to resolve the issue by offering a replacement or refund where applicable.
Delivery Times
- Domestic orders: Expect delivery within 5-10 business days after shipment.
- International orders: Delivery times vary based on location, typically arriving within 7-21 business days.
- Custom pieces: Delivery will depend on completion time, which will be communicated at the time of your order.
We aim to make sure your artwork reaches you in perfect condition and on time. Should you have any questions about shipping or delivery, feel free to contact us at hrymaart@gmail.com.